Contact Us
Frequently Asked Questions
Where are you located?
We are a proud North American company with locations in Canada & USA.
How long have you been in business?
We incorporated in 2017 and have been in business since then.
When can I expect to receive my order?
You can expect to receive your order within 5-7 business days.
Where do you ship from?
100% of our inventory is stored in North America. We ship to our US customers from Portland (Oregon) in USA and to our Canadian customers from Calgary (Alberta) in Canada.
What is your return & refund policy?
We strive to offer the best pricing to our customers and offer products at substantial discounts. For this reason, all our website sales are final.
We offer a one year warranty and will happily replace your hearing aids for FREE in case of any issues.
Will your hearing aids work for me?
Our hearing aids are designed specifically for people with mild to moderate hearing loss (up to 80 dB of hearing loss).
Our hearing aids are not meant for people with severe or profound hearing loss.